CNP Channel Demystified: Exploring What is CNP Channel in SBI?

In this article, we are going to understand what is CNP Channel in SBI? how to enable CNP channel in SBI? what is CNP Channel in SBI YONO?  and how to enable CNP Channel in YONO SBI? what is an example of a CNP transaction, what is the CNP limit, and whether CNP transactions are safe or not.

What is CNP Channel in SBI?

CNP (Card Not Present) is simply when you make purchases online by typing in your card details instead of swiping your card physically. It’s like buying stuff on the internet where you enter your card number, expiry date, and security code.

The CNP (Card Not Present) channel in SBI refers to a mode of transaction where the physical presence of the card is not required for completing a payment. It typically involves online or remote transactions where the card details are entered manually or stored for future use, such as in e-commerce transactions or bill payments made over the internet.

In practical terms, when utilising the CNP channel, customers can initiate transactions without physically swiping or inserting their card into a card reader. Instead, they provide their card details manually or electronically through secure online portals, mobile apps, or over the phone, addressing the question ‘What is CNP Channel in SBI?’

How to enable CNP Channel in SBI?

To enable the CNP Channel in SBI (State Bank of India), you typically need to follow these steps:

1. Contact SBI: Reach out to the bank through your preferred communication channel, which could be visiting a branch in person, calling their customer service hotline, or using their online banking platform.

2. Request Activation: Inform the bank representative that you wish to activate the CNP channel on your account. They will guide you through the necessary procedures and may ask for additional information or documentation to verify your identity and account ownership.

3. Provide Details: You may need to provide specific details related to your card or account, such as the card number, account number, and any other relevant information requested by the bank.

4. Authenticate: Depending on the bank’s policies and security measures, you may need to undergo additional authentication steps to verify your identity and authorise the activation of the CNP channel. This could involve providing a one-time password (OTP) sent to your registered mobile number or email address, answering security questions, or providing biometric authentication if available.

5. Agree to Terms: Review and agree to any terms and conditions associated with enabling the CNP channel, including any applicable fees or charges, usage policies, and liability agreements for unauthorised transactions.

6. Confirmation: Once the activation process is complete, the bank will confirm the successful enabling of the CNP channel on your account. You may receive a confirmation message via SMS, email, or through your online banking dashboard.

7. Update Security Settings: As an additional precaution, consider updating your security settings, such as setting up transaction alerts, enabling two-factor authentication for online transactions, and regularly monitoring your account activity to detect any suspicious or unauthorised transactions.

“It’s essential to follow the bank’s guidelines and procedures carefully to ensure a smooth and secure activation process for the CNP channel on your SBI account. If you encounter any difficulties or have questions during the process, don’t hesitate to seek assistance from SBI’s customer support team for further guidance.”

What is CNP Channel in SBI YONO?  and how to enable CNP Channel in YONO SBI?

The CNP channel in SBI YONO (You Only Need One) allows you to use your debit/ATM card for online shopping or paying bills without physically presenting your card. Here’s how you can enable it:

1. Log into the YONO app.

2. Tap on ‘Manage Cards’.

3. Select ‘Manage Debit Card’.

4. Choose the Debit Account associated with your card.

5. Select your Card Number.

6. You will see five options with on/off switches. Switch on the ‘merchant (POS) transactions’ and ‘e-commerce (CNP) transaction’ options.

7. Click on submit.

8. That’s it! Now you can use your debit/ATM card for online shopping or paying bills using POS machines hassle-free.

What is an example of a CNP Transaction?

An example of a CNP  transaction is when a customer makes an online purchase using their credit or debit card without physically presenting the card to the merchant. 

This could involve buying goods or services from an e-commerce website, paying bills online, or making reservations for travel or accommodations over the internet. In these cases, the customer typically enters their card details, such as the card number, expiration date, and CVV code, into a secure payment gateway on the merchant’s website or mobile app to complete the transaction. 

Since the card is not physically present, this transaction falls under the category of CNP transactions, addressing the query “What is an example of a CNP transaction?”.

Is CNP transaction safe or not?

CNP transactions can be safe if proper security measures are in place. However, there are also risks associated with CNP transactions, such as the potential for unauthorised use of card details obtained through phishing scams or data breaches. To enhance safety:

1. Use trusted websites and merchants for online transactions.

2. Ensure the website has secure payment gateways (look for HTTPS and padlock symbol).

3. Avoid sharing card details over unsecured networks or with unverified sources.

4. Regularly monitor your account for any unauthorised transactions.

5. Enable transaction alerts and two-factor authentication for added security.

By taking these precautions, you can help mitigate the risks associated with CNP transactions and make them safer.

What is the CNP Channel transaction limit in SBI?

The CNP Channel transaction limit for SBI may vary depending on factors such as the type of card, issuer’s policies, and local regulations. Typically, SBI sets transaction limits to mitigate risks associated with CNP transactions.

Based on SBI’s policies and local regulations, the CNP transaction limits are as follows:

– No limit (subject to local regulations).

– Maximum PoS Transaction Limit: Rs. 75,000.

– Online Transaction Limit: Rs. 50,000.


In conclusion, this article has provided a comprehensive understanding of various aspects related to the CNP (Card Not Present) channel in SBI. We delved into what is CNP channel in SBI? explored the process of enabling it in SBI, examined an example of a CNP transaction, and discussed the CNP transaction limit, emphasizing its significance based on local regulations.

Additionally, we addressed concerns about the safety of CNP transactions and highlighted safety measures. Furthermore, we covered specific inquiries such as the CNP Channel transaction limit in SBI and how to enable CNP Channel in SBI YONO.

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